Help center
Find quick answers or write to us.
Activate a TV
How to link your device.
Load your list
Connect your IPTV subscription.
Plans & billing
Billing, PayPal and cancellation.
Frequently asked questions
Do I need my own IPTV service?
Yes. Zora Player is a player: you bring your IPTV list from your provider. We don't sell or include content.
How do I activate a TV?
Open Zora Player on the TV, scan the QR with your phone and log in, or enter the code on the activation screen.
How do I cancel Premium?
From My account → Plan. Access continues until the end of the period you already paid for.
My list isn't loading, what do I do?
Check that your provider's URL, username and password are correct and your subscription is active. Playback depends on your server, not ours.
How many devices and profiles do I have?
Free: 1 device and 1 profile. Premium: 3 devices and 5 profiles with parental controls.
Didn't find what you were looking for?
Write to us and we'll answer.